Authorized Financial Services Provider
Cannin Finance is an authorized financial services provider (FSP number 9667 in terms of Section 8 of the FAIS Act. Cannin Finance company registration number 2003/028876/07
A copy of our license certificate is available on request.
Compliance Officer
Name – Masthead (Pty) Ltd
- Telephone Number – 021 686 3588 (Pty) Ltd
Email Address – info@masthead.co.za
Website – www.masthead.co.za
Conflict of Interest Management Policy
Cannin Finance has adopted and implemented a Conflict of Interest Management policy that complies with the provisions of the FAIS Act.
Complaints Procedure
Should you wish to pursue a complaint against a key individual or representative of Cannin Finance, you should address the complaint in writing to us at admin@cannin.co.za
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.zaor telephone number 0860 324 766. The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.
TCF Policy
Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Services Board to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSB seriously, in particular, the requirement to treat customers fairly.
Privacy Policy
Cannin Finance is committed to maintaining the privacy and security of its customers’ personal and private information. Our privacy policy outlines our practices and commitment to the customer and can be read below.
PAIA Manual
This information manual provides an outline of the types of records held by Cannin Finance and explains how one may submit requests for access to these records in terms of the Promotion of Access to Information Act, 2 of 2000 (“the Act”). It can be read below.
Website Disclaimer
Whilst every care is taken to ensure that the information on Cannin Finance website is current and accurate, please read our full disclaimer notice below.